Home | Salon Services | Spa Services | Our Team | Specials | F.Y.I | Blo and Go Blowdry Bar | Online Booking | Hair Extensions | Eyelash Extensions

How far in advance do I need to schedule appointments?

Reserving your next appointment during your visit with us is recommended. Otherwise, we suggest that you schedule appointments at least a week in advance for optimum availability, however we will strive to accommodate all last minute requests as well as walk ins. A credit Card or Gift Card number may be required to schedule to multiple services.Visit our Online Booking page to schedule online.

* We DO NOT reschedule or take cancellations via website, facebook or email *

When should I arrive?

You are welcome to arrive as early as you would like. If you arrive past your scheduled time please be advised that, regardless of your arrival time, your service will end at the scheduled time in order to accommodate all other guests. Late guests may be asked to reschedule and incur a cancellation fee.

                                                 

How should I pay?       

La Bella Vita Salon & Day Spa  accepts cash, credit cards (Master Card, Visa, American Express and  Discover) Personal Checks (in state with a drivers license) and our gift cards as forms of payment. $35 fee for returned checks as well as any other fees incured. 

 

What is the appropriate amount for a gratuity?

Gratuity is left to your discretion and should be based on your satisfaction with your service. 15% to 20% of the service fee is common. Gratuity envelopes are available at the front desk for your convenience.

Cancellation Policy

La Bella Vita Salon & Day Spa requires at least a 24-hour notice for cancellations or resheduling prior to the scheduled service to avoid being charged a cancellation fee. Resheduling or cancelling an appointment with less than 24 hours notice will be subject to a $20.00 cancellation fee added to the next visit. No shows will incur a charge of 50% of the services scheduled or $20.00 whichever is greater.This includes multiple services secured with a credit or gift card .

* Guests who No show 3 times may be asked to pre pay for services or come in on a walk in basis.

Pricing

Our Pricing is a guideline and subject to change based on length of hair, hair density and or texture. Our Stylists will be happy to give you a quote during your consultation.

 

Level System Pricing 

La Bella Vita Stylists work on a level system. Our service providers work hard to achieve monthly goals in order to jump to the next level. With each level, their prices increase slightly, but they have gained knowledge and exprience making them worth that slight price increase.

We begin with our entry level stylists, referred to as New Talent. These are the new stylists who are going through or have recently completed our Associates Program. Please keep in mind our Associates are NOT hair students, they are licensed hair stylists honoring their skills in an advanced program designed to provide you a superior level of service. Our Associate’s Program assures every employee knows and follows our excellent customer service methodology. New Talent prices are about twenty to thirty percent lower than our baseline prices for the duration of their Associate’s Program as well as "on sale" for a very short time after completion. After an Associate goes through an extensive six to nine month training with a top tier stylist, and meets all the goals set before them, they move on to a Level 1 referred to as a Creative Designer. Level 1 prices are our baseline, “from” prices. Level 2 stylists are referred to as our Premier Designers. Level 3 designers are known as our Elite Designers and Level 4 is referred to as our Master Designers. Each level raises the price of services slightly depending on the service – some services are not increased at all. La Bella Vita stylists are varied in their abilities and prices you can be assured there is a price point and a level that will it your needs, whether you choose New Talent with a discounted price or a Master Designer.

* Elite and Master Designers will often work with an Associate. Associate and New Talent pricing is deeply discounted therefore not eligible for discounts of any type.

Our stylists work as a team, so it will never offend someone if you decide, as they jump levels, that you’d like to see someone with a little lower price point. We have your formulas and notes in our system,  we would rather see you over and over again in our salon seeing one or several Designers than for you to feel uncomfortable coming in to see someone else! I’m sure, if you compare prices of similar salon/spas you will see we are competitive, even with Master Designer prices!

 

 Communication Policy


For the comfort of all our guests, PLEASE turn your cell phones and other devices to silent mode while you are enjoying your time with us. All service times include consultation time to ensure that we are providing a unique treatment to meet all of your needs.

 

Children

Children are of course always welcome at La Bella Vita. A salon can be a dangerous place for unsupervised children. There are hot tools, sharp tools and chemicals that could cause severe injury. We understand that sometimes you need to bring the little one along however, children must be supervised at all times by you when inside the salon. They may not be left alone in the reception area. Any damages caused by unsupervised children will be the full responsibilty of the parent. For everyones safety, at no time will children be allowed to run around, play on chairs etc. if this should occur you may be asked to reschedule your appointment. We ask guests receiving facial, massage or lash services to make other arrangements for your children so you can receive the best possible service.

 

La Bella Vita Salon & Day Spa Satisfaction Guarantee

La Bella Vita Salon & Day Spa is a team environment and customer satisfaction is our utmost importance. We are confident you will be satisfied with the service you receive while visiting us. However, in the event you are not completely satisfied we would like the opportunity to have you revisit the salon to have the service redone at no charge.

- Please contact the Salon within 7 days of the original appointment date.

- You may choose to revisit your original stylist or another stylist may be recommended to you.

- This guarantee does not apply to any client that may choose to change the overall look of the previous appointment or visits another salon for a redo. Color correction, due to it's complexity is not covered by this guarantee and may require more than one visit to acheive the desired results. Keratin and extension services are only guaranteed when you purchase the home care products recommended on the day of your service. Hair Extension services can only be guaranteed when you purchase Premium Babe Extensions through La Bella Vita. We are happy to work with your current (professional brand) extensions but cannot guarantee the outcome.

 

Return Policy

Hair care products: Our knowledgeable staff will recommend the products for you they feel fit your personal needs. We want you to be happy with your purchase, if in the event you are not, we will exchange any hair care products within 14 days of purchase. Skin Care, Makeup, Hair Extensions, Travel sizes, Tools and Brushes are FINAL SALES and may not be returned or exchanged.Gift Certificates/Cards are FINAL SALES. Any Tools purchased (flat irons, blow dryers etc.) will come with a factory warranty, please follow warranty instructions and contact the company directly with any exchanges or returns. Services: are FINAL SALES , see our satisfaction guarantee.

 

How do I prepare for a Special Occasion Style ?

Please arrive with your hair clean and dry (unless scheduled with prior shampoo & style service). Wear a button down or zipper type top to avoid disturbing your finished style. Bring any photos of the finished look you desire.

 

Health Concerns

Please, if you have any health concerns, please consult with your Doctor prior to scheduling any services .

box1 box2 box3 box4
Home | Salon Services | Spa Services | Contact | Reviews | Join Our Team | Rewards and Loyalty | Bridal 
credit card logo
©2004 - 2017 La Bella Vita Salon and Day Spa. All rights reserved. Powered by Shoppe Pro.
Web Design by BoutiqueMama.